We have been guided by our Delivery Partners around the world to expect delays of 7-14 business days, as a result of COVID-19 & increased demand. With this being said, AVAKIKI JEWELRY. will always ensure all items are processed and dispatched as soon as possible to help ease the delay. We must note, once a package has left our warehouse, any delays you may experience are not the fault of AVAKIKI JEWELRY, but a symptom of increased shipments and courier strain, which is felt around the world.

HOW MUCH IS DELIVERY?

We can ship to North America, Europe, Australia.

*Excepted American Samoa, Guam, Marshall Islands, U.S. Virgin Islands, Palau, or the Pacific Islands.

Delivery option Under $69 USD  Over $69 USD Estimated Time
(business days)
Standard $5.99  Free 5-10 days
Express $12.99  $12.99  2-5 days
*All orders are over $69, will get a free standard shipping chance.

 You will receive an e-mail notification from us as soon as your shipment has been sent. You can also track and view orders.

*For Standard Delivery, some countries take longer due to customs clearances and you should allow up to 28 normal days depending on the country. Please find the maximum delivery days for each country to see when you should inquire and raise a ticket with us. 

If there is a holiday on the way, we will promptly notify you.
If there is a delay in logistics, please contact us in time by email: service@avakiki.com includes your order number and waybill number in the email.

DO I PAY CUSTOMS FEES?

International - Taxes and duties are not included in the checkout total. Any duties and taxes owed on orders shipped directly from our factory will be billed directly to customers by the global carrier.

I ENTERED THE WRONG ADDRESS IN MY SHIPPING DETAILS, CAN I CHANGE IT?

If for whatever reason you have accidentally entered the wrong shipping address, please contact us immediately to change your details. If your item has already been shipped we CAN NOT change or re-route your product and you WILL NOT be eligible for a refund. It is the responsibility of the customer to ensure all details are correct before purchase. We take no responsibility for orders placed to the wrong address.

If you have entered the wrong information please ensure you contact us within 12 hours if you wish to change it.

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